My recent experience with CIBC customer service on the issue of Financial advisor started as 2FA issue. Posted on May 27 of 2022 repeated on May 28 of 2022 Updated June 01 of 2022

CIBC phone support was unable to explain what is the period of once in a while for such problems to occur. This is very obvious that some one manually messed up 2FA of my login. I did not appoint any Financial advisor on my account to cause trouble “once in a while”. I don’t want any financial advisors at present. This is very disappointing behaviour of the bank, similar to the Laurier Optical woman who messed up and damaged my prescription eye wear frame instead of fixing it in 2013 because it was purchased on OW requisition. I have a strong feeling CIBC phone banking was behaving the same way as was that fat woman in St. Catharines in 2013 (although I was employed at OTD call center briefly around that time.

According to another retail bank a bank officer that opens account becomes financial advisor for the account by default. If that is industry standard my account was not opened by a financial advisor. My CIBC account which was opened around August 2017 was opened by a different officer of the bank who works at a different branch of CIBC now. CIBC branch told me that branch manger becomes the manger on the account but not financial advisor. So why the phone banking used the term financial advisor.

TO WHOM IT MAY CONCERN/INTEREST

Published by the undersigned:

KHALID MAHMOOD (KM) (Male)

 ▄▄▄ ▄ ▄▄▄  ▄▄▄ ▄▄▄

 www.m0168.org

خالد محمود ھملٹن اونٹاریو کینیڈا

M01684340561220

Ph:(289)990-6590

2-671 Fennell Ave. East,

(Door#: 2 with curtain or without on the upper Floor)

Hamilton Ontario L8V 1V3 Canada

(correct postal code for my address as assigned by Canada Post is L8V1V3, it is NOT 3J3).


Monthly Tenant (in this building since 2017 May – Five+ years this month in 2022 – I was trapped to rent in such building, I did not ask for this address.)

A suggestion to the technical and Engineering Colleges/Universities to include some courses in their programme to prepare graduate students to learn to survive the shock and stress of govt. provided social assistance due to unemployment and unknown reasons, which I was never/not taught.

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