ATTN: MICROSOFT COMMERCIAL BILLING: WHO IS RENEWING THIS SUBSCRIPTION, I HAVE ALREADY CANCELLED IT . SRX1511011194ID – Microsoft 365 Business Basic | Cancellation. – Microsoft still trying to collect from a cancelled subscription – Updated 11/16/2020 – I want to have a in-person meeting with Microsoft in Hamilton Ontario Canada to sort out these issues.

(Thanks for the refund for October 2020 subscription due to disrupted and degraded service.)

Subscription/services were cancelled effective end of October 2020.

There should have been no further invoicing/billing.

Starting month of November 2020 admin portal was wrong fully showing a balance of CAD$8.70, suddenly in middle of the month admin portal is showing a balance of CAD$17.40. (got fixed = 0 few days ago).

This was single user single licence 365 account not a joint account not a family account.

(A Microsoft support person [Case #:22347139] – offered over the phone on November 13 to (as courtesy) refund CAD$8.70 subscription for the month of October 2020 due to non-availablility of services during October, system outage , inconvenience etc. instead balance has gone up in middle of the month , this is unacceptable , what kind of impression would this leave about Microsoft’s professionalism.)

Does it make sense. In November 2020 balance should be zero $.

Microsoft Commercial billing should look into this matter, my files on Onedrive must be secured immediately for me on a usb stick or SD card in compliance with GDPR protection.

How can this be possible.

I have cancelled it, Please stop sending these messages.


Published by myself


Monthly Tenant (in this building since 2017 May 2017- over three years i.e. 43 months – I was trapped to rent in such building.)

خالد محمود ھملٹن اونٹاریو کینیڈا


Plus code 87M265J2+76


2-671 Fennell Ave. East,

(Door#: 2 on the upper Floor)

Hamilton Ontario L8V1V3 Canada
(correct postal code for my address as assigned by Canada Post is L8V1V3, it is NOT 3J3).

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